CARRIER MANAGEMENT

Your carriers don't know what's expected of them

GoodShip gives you a single place to track carrier performance, set expectations, manage exceptions, and develop the relationships that keep your network running — without the manual work. 

Free carrier onboarding
Self-serve scorecards
Live in 4 weeks
Trusted by mid-size and enterprise shippers

Leading shippers choose GoodShip

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Sound familiar?

You're grading carriers on data no one agrees on

Your team pulls performance numbers from the TMS, the carrier has their own figures, and neither set matches. Scorecard conversations turn into data debates instead of improvement plans.

Problems get escalated instead of prevented

You find out a carrier is slipping when a customer complains or a load gets missed — not when the trend started three weeks ago. By the time it's visible, you're already in damage control.

You're not standing out to your best carriers

In a tight market, top carriers get selective. Without a systematic way to recognize performance, share data, and develop real partnerships, every interaction stays transactional. Transactional shippers are the first to lose capacity when it gets scarce.

HOW IT WORKS

From reactive firefighting to proactive carrier development

Connect your data

GoodShip pulls tender data, delivery performance, and contract history directly from your TMS — then enriches it with market rate benchmarks. We onboard all of your carriers to the GoodShip platform from day one.

Set expectations and share them 

Carriers access their own self-service scorecard through GoodShip's carrier portal — free for every carrier in your network. They see the same data you do: on-time performance, tender acceptance, compliance against contract. No more disputed numbers.

Manage performance from one place

Flag underperforming carriers, send performance alerts, initiate corrective actions, and track resolution, all inside GoodShip. Laney surfaces which carriers need attention before your team has to go looking.

Every tool your team needs to manage a carrier relationship, start to finish

Live scorecards your carriers can actually see

Performance data shared directly with carriers through a self-service portal — free for every carrier in your network. Disputes go down when everyone is working from the same numbers.

Early warning before problems become incidents

Performance alerting at the lane level means your team catches drift early — before it turns into a missed pickup, a customer complaint, or an emergency re-tender.

Corrective action tracking that closes the loop

Flag an issue, assign ownership, track resolution. Every corrective action is logged, visible, and connected to the carrier's performance record — no more following up on follow-ups.

Carrier discovery when your network needs reinforcement

When coverage gaps open up, GoodShip's Carrier Discovery (powered by GenLogs real-world Truck Intelligence) helps you find and validate new partners at the lane level, without leaving the platform.

Connects to the systems you already use

GoodShip plugs directly into your existing TMS — no rip-and-replace, no developer resources.
Your systems of record stay intact; GoodShip becomes the intelligence layer on top.

Blue Yonder
Oracle TMS
SAP TM
e2open
MercuryGate
Princeton TMX

Looking for specific integration?
Enter your system and email — we'll verify if GoodShip supports it and follow up within one business day.

What transportation teams are saying

"Our ability to mine data, understand the market, and collaborate with strategic carrier partners is critical to both our own success and that of the shippers we represent. GoodShip has provided an exceptional technology platform that allows our team to quickly discover insights and then drive meaningful actions and improvements."

— Jamie Hess, VP of Global Procurement, KBX Logistics

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The price is inclusive. No surprises.

GoodShip is a single subscription — not a module-by-module purchase. Here's what every customer gets from day one.

Included:
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No implementation fees
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Unlimited users
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Unlimited bids and procurement events
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Unlimited market rate lookups
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Unlimited use of Laney AI analyst
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Carrier portal (free for all your carriers)
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TMS integration and onboarding support
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Dedicated customer success manager

What carrier management teams always ask us

Do our carriers need to pay extra for the portal?

No. The carrier portal is completely free for every carrier in your network. GoodShip handles their onboarding, training, and support — your team doesn't manage any of that.No. GoodShip connects to your existing TMS and uses your data as the foundation. Your systems of record stay exactly where they are.


What if our carriers push back on being scored? 

Carriers consistently find the scorecard valuable because it gives them visibility they've never had before. When expectations are clear and the data is shared, conversations shift from disputes to improvement.

We track performance in TMS, do we need this? 

Your TMS records the data. GoodShip makes it actionable — surfacing trends, triggering alerts, enabling carrier conversations, and connecting performance directly to procurement decisions. It's the layer your TMS was never designed to be.

Meet Laney, your AI Transportation Analyst

Ask questions about your brokerage’s network and get instant answers.

Laney surfaces insights, flags risks, and recommends next steps.

Whether you’re evaluating an RFP, preparing for a customer review, or identifying network gaps, Laney helps your team move faster with confidence.

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Build a carrier network that performs, not just participates

In just 30 minutes, see how GoodShip fits into your workflow and where it can save you the most time.

Live in 4 weeks
No TMS replacement
Trusted by mid-size and enterprise shippers