Frequently Asked Questions
What equipment types are supported?
GoodShip supports all truckload equipment types (van, reefer, open deck, dray, etc), rail, and intermodal. We do not support ocean, or air at this time.
What is GoodShip?
GoodShip is the all-in-one platform for freight orchestration, procurement, and pricing, built for transportation teams by transportation teams. We unify the data and workflows that shippers, brokers, and carriers rely on, creating one source of truth that turns fragmented information into real-time intelligence and coordinated action. Powered by Laney, the industry's first AI Transportation Analyst, teams can ask questions about their network and get clear, actionable answers in seconds.
Can GoodShip handle refrigerated freight properly?
Yes. Reefer and dry van are treated as distinct lanes rather than collapsed into a single origin-destination pair, so rate benchmarking, carrier scorecards, and procurement all reflect the equipment the freight actually needs. From there you can segment by plant, co-packer, cold storage site, DC, business unit, division, and customer.
Who is GoodShip for?
GoodShip is built for the teams that move freight: shippers, brokers, and carriers. Shippers use GoodShip to orchestrate their entire transportation network in one place, from running mini-bids and full-network RFPs, to analyzing lane and carrier performance, managing carrier relationships, and collaborating across procurement and operations teams. Brokers use GoodShip to respond to RFPs faster, win the right freight, and strengthen customer relationships. Asset-Based Carriers use GoodShip to evaluate opportunities, price bids with confidence, and align pricing strategy with operational reality.
Can it tell the difference between a carrier being late and a receiver causing it?
Yes. GoodShip separates carrier-controllable lateness from customer- and shipper-caused lateness, and measures on-time performance against the appointment and against the must-arrive-by date, so scorecard conversations with carriers stay grounded in what they actually control.
Is GoodShip a digital broker or carrier?
No – that would create a conflict of interest. GoodShip is a neutral technology platform that facilitates stronger relationships and better experiences for shippers and their carrier partners.
Is GoodShip a TMS?
No, but GoodShip does plug into your TMS. Think of GoodShip as an extension of your existing systems, supercharging your ability to analyze performance and take quick corrective action.
Can our carriers see their own scorecards?
Yes, and it's free for them. Carriers log into a dedicated portal to see their current contracts, revenue to date, and where they stand on metrics like on time delivery and tender acceptance, any time, not just at the quarterly review. GoodShip manages carrier onboarding as part of implementation, so your team doesn't run a separate enablement effort.
What TMSs are compatible with GoodShip?
GoodShip is TMS agnostic and works with all major TMS providers.
Can we run both annual RFPs and mini-bids?
Yes. Full-network RFPs and quick-turn mini-bids run in the same workspace, with historical lane and performance data embedded so carriers can price accurately. The AI Scenario Builder lets you model awards against cost, service thresholds, and incumbency before you commit.
What does carrier onboarding look like for a shipper or broker using GoodShip?
When a shipper or broker signs up with GoodShip, we onboard their carrier network as part of implementation. GoodShip manages the full carrier adoption process, so the shipper/broker team doesn’t have to run a separate enablement effort. Once carriers are onboarded, they can use GoodShip to access self-serve scorecards and stay aligned on performance expectations, and they can also participate directly in procurement events—responding to RFPs and mini-bids (as enabled by the shipper/broker) with the lane-level detail needed to bid accurately.
Do we need IT resources or a developer?
No, GoodShip is entirely plug-and-play and does not require any developer resources. Implementation typically takes about four weeks.
How long does implementation take?
GoodShip is very plug-and-play, with full implementation completed in as little as four weeks—so teams can start seeing cost savings and service improvements quickly, without needing dedicated technical resources.
Does GoodShip support intermodal and LTL?
Yes. GoodShip supports LTL procurement alongside FTL and intermodal, allowing shippers to manage multiple transportation modes within the same procurement platform. That matters when shelf life makes a lane an intermodal candidate on one SKU and not another.
Does GoodShip support international shipment data?
GoodShip currently supports the United States and Canada.
Does GoodShip support LTL procurement?
Yes. GoodShip supports LTL procurement alongside FTL and intermodal, allowing shippers to manage multiple transportation modes within the same procurement platform.
What does it cost to run an RFP with GoodShip?
A subscription to GoodShip is all-inclusive with unlimited users, bids, market rate lookups, and more. GoodShip is also free for all your carriers.
Will integration require significant IT or developer resources?
No, GoodShip is entirely plug-and-play and does not require any developer resources. Implementation typically takes about four weeks.
Do I have to purchase add-ons or modules?
No, GoodShip is an all-in-one platform. All features are included.
What do I need to get started with GoodShip?
All you need is a TMS! Request a demo to get started.